Accessibility

Accessibility statement for edc.ac.uk

This accessibility statement applies to edc.ac.uk

This website is run by East Durham College. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

Pathways LMI Careers Mapping Technology

The Pathways embeddable widgets are provided by a third party software supplier. They appear in some of the Subject areas of the website and are compliant with WCAG 2.1 from a coding and operable point of view.

  • They are semantic in their coding
  • Content is structured logically and consistently
  • Text can be zoomed at the user’s discretion
  • They are responsive to a user’s device size
  • Content embedded within iFrames is accessible and works with assistive technologies
  • Users can navigate by using keyboard control
  • The content uses descriptive titles

However, please note the captions for videos within the Pathways tool are automated and may not always be present or 100% accurate.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 5 working days.

If you cannot view the maps on our ‘getting to us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the marketing department by email at marketing@eastdurham.ac.uk or call reception on 0191 518 2000 and ask to speak to the marketing department.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

East Durham College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the 'non-compliances and exemptions' listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

>>>>>The following sections of this statement are under review/maintenance...

Non-compliance with the accessibility regulations

  • accessibility problems (TBC)
  • which of the WCAG 2.1 AA success criteria the problem fails on (TBC)
  • when you plan to fix the problem (TBC)

Disproportionate burden

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

We’ve assessed the cost of fixing the issues with XXXXX issues. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in XXX time.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Our accessibility roadmap [add link to roadmap] shows how and when we plan to improve accessibility on this website.

Preparation of this accessibility statement

his statement was prepared on 16th January 2023. It was last reviewed on 16th January 2023.

This website was last tested on 23rd December 2023. The test was carried out by the Government Digital Service, which is part of the Cabinet Office.

We used this approach to deciding on a sample of pages to test [add link to explanation of how you decided which pages to test].

You can read the full accessibility test report [add link to report].