East Durham College - College Charter Statement

All students, actual or potential, of East Durham College have the right to expect the following:

  • Readily available access to information and guidance relating to courses, student welfare and college resources
  • High standards of teaching
  • Adequate resources to facilitate learning
  • Equality of treatment and opportunity in all aspects of College activity
  • Full support throughout the periods of learning including, where appropriate, counselling, tutoring, welfare support, access to social and residential facilities and assistance when considering progression

As a Student at East Durham College you are entitled to:

  • A prompt response to all enquiries or complaints
  • Clear and helpful information about the College, its facilities and its courses
  • Friendly advice and guidance to help you choose the right course including accurate financial information
  • An informal interview or information session to make sure the course(s) you have chosen meets your needs
  • An introduction to College life, which will help to make the most of your course and enjoy your time at College
  • An environment free from harassment, unfair or unlawful discrimination
  • A quality course with good lecturers who offer a variety of teaching styles in a supportive environment
  • Access to recreation/leisure and sporting facilities and events
  • Access to Additional Learning Support
  • Access to high quality work experience if your course requires it

Any questions?

Please use the enquiry form below or call Student Services on 0191 518 8222 to discuss your options.

General Enquiry

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