Peterlee Campus
Course overview
(Introductory Diploma – one year) (Extended Diploma - two years) - A combination of 14 hours a week theoretical and practical lessons including a number of educational visits will be arranged to assist you in completing your coursework, as well as allowing you to experience real life travel and tourism companies and attractions. You will also be required to partake in 72 hours work experience and up 6 hours a week literacy and numeracy lessons as part of your study programme depending on your entry qualifications.
Topics
From a range of the following units:
• The UK Travel & Tourism Industry
• Customer Service in Travel & Tourism
• Preparing for Careers in Travel & Tourism
• Travel & Tourism Destinations
• UK Visitor Attractions
• Hospitality in Travel & Tourism
• Marketing in Travel & Tourism
• Retail Travel
• UK Tour Operators
• UK Conference & Events Industry
• Cruise Industry
• Roles & Responsibilities of a Resort Representative
• UK Airports
• Responsible Tourism
• Tour Guiding
Job opportunities after this course
The course also prepares students for direct entry into the local, national or international travel, tourism or airline industry with the likes of attractions, hotels or hospitality, tour operators, travel agents, customer service related organisations, overseas holiday representatives, holiday parks and leisure providers.
Further study options after this course
Students could progress on to a foundation degree or full degree at university.
Progression at all levels within this academic area require high levels of attendance, punctuality, and standards of behaviour in accordance with college student codes of conduct and policies.
Minimum end of year grade requirement of Merit is also required.
Entry requirements
Our entry requirements are reviewed annually and are subject to change as qualifications, awarding bodies and assessment criteria evolve.
For the latest qualifications and grades required by course type/level, please follow this link to check the most up-to-date entry criteria for direct entry and internal progression at the college.
How is this course assessed?
The majority of the units in these qualifications are assessed through internal, portfolio-based assessment generated through a range of activities, including role play, practical performance and verbal presentations.
When does the course start?
September 2025
Length of course
1 Year, Full Time. Students will study for the Introductory Diploma. If they achieve a minimum of a pass/merit grade in all units, they may progress to the Extended Diploma in year two.
This full time study programme courses may also be available to study on a part-time basis if you are aged 18 or over on 31st August. Please check with Student Services for more details.
Fees & Funding
Please read our Course Fees & Funding page.
How to apply
To apply online for this course, please click on the 'Apply' button at the top/bottom of this page.
Alternatively, if you need assistance with your application or you would like to apply over the phone or using a paper-based application form, please call Student Services on 0191 743 0149.
If you're not quite ready to apply for this course and would like some more information or to speak to a member of staff then please click on the 'Enquire' button at the top/bottom of this page.
